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You can also browse topics below to find what you're looking for.


In MYSIT you can find the IT Help tab. It contains a list of frequently asked questions about the IT services available to you and where you can find further assistance if required.

Browse through the topics here and refer to this page if you are unsure. You may find the answer to your problem without needing to call the Helpdesk.


When you do have technical issues you can log a job with the Helpdesk using the online form on this page or alternatively contact them via phone or email. Please ensure that you give them your student ID number, your name and a good description of your problem.


IT Services

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Open your internet browser and go to


New Students

When logging into an on-campus PC for the first time, click on the key icon. For all other first-time logins, please visit to setup your password.

Please note: When you first log in you will be prompted to change your password and set your password reset details. Please do so right away to avoid any disruptions to your system access. You cannot connect to the SIT- WIFI without changing your password from the default one.


Returning Students

Please note, your password will not have changed since the last time you were studying. If you cannot remember what it was, please use the password self-service link to reset it

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The MySIT portal is the central location for SIT students to access all the resources required when studying at Southern Institute of Technology.


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