5 Campuses + Distance Learning, 218 Courses, 33 Subjects
Connect»
Follow us on TwitterLike us on FacebookVisit us on iTunesUSee what we've been up to on Flickr

Phone us on  0800 4 0 FEES (0800 4 0 3337) 0800 4 0 FEES  (0800 4 0 3337)
outside NZ +64 3 211 2699

Phone us on  0800 4 0 FEES (0800 4 0 3337) +64 3 214 4977  Email us at info@sit.ac.nzinfo@sit.ac.nz

5254 Diploma in Hotel and Tourism Management - Invercargill

Qualification: Diploma
Level: 6
Dates:

Semester One: 15 February to 24 June 2016

Semester Two: 11 July to 11 November 2016

Duration:

Two years full time; part time study is also available

Location: Invercargill
Credits: 240

Can you see yourself as a manager of a successful tourism business, either working for yourself or for a tourist company? This diploma will help you get there by providing you with the skills and knowledge for the hotel and tourism industry, and preparing you for employment in positions within New Zealand and internationally. The programme has a strong focus on management practices in the hotel and tourism industries, and on the skills needed for lifelong learning in a changing global business environment. The programme aims to develop dedicated professionals and to equip them with a qualification that is highly regarded by employers and the community.

Year One

Compulsory Papers

HTM101 Tourism and Hospitality Studies 1
This subject introduces students to a range of issues and concepts that are relevant to the hotel and tourism industries.  The paper will provide an awareness of the patterns and trends in tourism, both on a global scale and with reference to the three kinds of whole tourism systems affecting New Zealand.

HTM102 Personal Communications for Tourism and Hospitality
This paper explores the theories and practices of communications as they pertain to hotel and tourism management.  Topics covered include the communications model, verbal and non-verbal communication, interpersonal and cultural communications, effective writing, persuasion and motivation and organisational communications.  This paper provides both theoretical and practical information.

HTM103 Introduction to Tourism and Hospitality Marketing
A paper designed to introduce students to the concept and functions of marketing within the tourism and hotel industries.  In particular the paper focuses on developing an understanding of how tourism and hospitality managers can stay close to their customers, be aware of their competitors' actions, and keep abreast of market trends within their operating environment.

HTM104 Introduction to Tourism and Hospitality Management
This subject introduces students to concepts, theories and practical examples of organisations and the fundamentals of managing these organisations within the hotel and tourism industries.  The paper will provide an awareness of tourism businesses and form a knowledge base which students may draw on as they progress through their academic career.

HTM105 Food and Beverage Management
This paper examines the management of food and beverage facilities, focusing on strategic, managerial and operational impacts on product and service quality, and organisational profitability.

HTM106 Financial Analysis for Tourism and Hospitality
This paper introduces students to accounting practices that underpin financial information that is used in management planning, control and decision making processes integral to achieving organisational objectives. It offers students an understanding of the ‘language of business’ essential for those who wish to participate in these processes.   It introduces students to the concepts of reading, understanding and interpreting financial information.   It also introduces students to some of the business activities and financial management issues, particularly in service organisations such as hotels and airlines.

HTM107 Hotel Operations
This paper looks at the hotel industry specifically front office, housekeeping skills and the successful ways to manage this area. The accommodation sector forms a large part of the hospitality industry and there is an increasing need for employees within this sector to understand the management principles and issues concerning rooms division from both the front office and housekeeping perspective. 

Elective Paper - one paper to be selected from the list below:

HTM108 Tourism and Hospitality Sales and Promotion
This paper will introduce students into the world of promotion in the hotel and tourism industries.  It includes areas such as public relations, advertising, personal selling, designing and managing products, which involves pricing strategies and distribution options.

HTM109 Hospitality Service Delivery Systems
This paper will apply students' knowledge and ability of managerial concepts and techniques to the analysis, evaluation, planning and design to the hospitality service operations.  They will apply practical skills and integrate them with the theoretical aspects of managing a food service operation.  The main focus is to apply the theoretical studies and to further develop practical and communicational skills within a hospitality service operation.

Students will also define and demonstrate an understanding of the working practices required by personnel at a supervisory level in a service operation, and examine issues of service quality and service recovery management.

Elective 1
An elective paper may be taken from a degree other than SIT Bachelor of Hotel Management - to be approved by the programme manager (prerequisities may apply).

Year Two  

Compulsory Papers

HTM201 Tourism and Hospitality Studies ll
This paper builds on BHM101, and includes consideration of issues such as ecotourism, sustainability and authenticity in tourism.  In this paper the focus widens from elements of whole tourism systems to the interactions of these systems with their environments.

HTM202 Human Resource Management in the Tourism and Hospitality Industry
This paper introduces the understanding of principles and practices of human resource management to help maximise the potential of your employees.  This includes topics such as legislation requirements in business, human resource planning, training and development.

HTM203 Tourism and Hospitality Research and Analysis
This paper will give students an understanding of the research process and basic statistics, important in making business decisions. The paper will help students understand the importance of collection, analysis, interpretation and presentation of research results in tourism management decisions.  It aims to provide a basic introduction to research planning and design, including data collection and data analysis techniques applicable to tourism and business research.

HTM204 Tourism and Hospitality Services Management
This paper will link marketing, human resource management and food and beverage together.  Students will learn why the customer is considered the centre of the organisation.  At the end of this paper students will have developed skills in organisational strategies and service management techniques.

HTM206 Hospitality and Tourism Financial Management
This paper enables students to use financial and operating information for management in planning, control, evaluation and decision making.  It develops the skills for understanding, interpreting and using management accounting and other financial information, mainly in the hotel environment.

HTM207 Employment Relations and Law for Tourism and Hospitality
This paper concentrates on the legal environment and employee relations.  As tourism organisations operate in a complex legal environment, managers must be aware of the business implications of the legal requirements of operations in their industry, and understand their legal obligations to guests and staff. Employee relations affect the environment within which business decisions are made, and as such the employment relations system in New Zealand has many implications for the operation of the various sectors of the tourism industry.

HTM208 Entrepreneurship in Tourism and Hospitality
This paper examines entrepreneurship, new venture creation and innovation in tourism and hospitality industries. Its main aim is to equip students with knowledge, skills, and conceptual frameworks that assist in recognising and assessing inputs to the entrepreneurial process, in planning and creating a new venture, and in managing it successfully through establishment and growth.  

Elective Paper - one paper to be selected from the list below:

DHTM205 Strategic Management for Hospitality and Tourism Enterprises
Students will demonstrate an advanced knowledge and understanding of various theories and practices in strategic management, applicable to organisations in tourism and hospitality industries. They will identify, consolidate and evaluate strategic issues studied in earlier parts of this degree programme.

HTM209 Hospitality Operations Management
This paper provides students with an understanding of the management function in relation to the production of goods and services in the hospitality industry.  Students will gain knowledge of the practical realities of operations management and how it contributes to the overall management of the organisation.

Elective 2
An elective paper may be taken from a degree other than SIT Bachelor of Hotel Management - to be approved by the programme manager (prerequisities may apply).

This programme is eligible for the Zero Fees Scheme.

  • NO tuition fees
  • Direct material costs of just $972.50 per year (GST inclusive)

International Fees can be found here.

Graduates from the Diploma in Hotel and Tourism Management programme will have acquired both an enhanced ability to learn independently, and the potential to develop further skills through experience. They will have a strong knowledge of business skills that can be directly applied to tourism and hotel management.

This course pathways into the third year of SIT’s Bachelor of Hotel Management.

Graduates will be able to pursue professional careers, both nationally and internationally, in the following areas within the hotel and tourism industries:

  • Human resource management
  • Strategic management
  • Financial management
  • Marketing management
  • Hotel operations
  • Food and beverage management

All applicants should have a keen interest in hotel and tourism management and demonstrate academic attributes which indicate a reasonable likelihood of successful completion of the programme.

School Leavers
School leavers must be a minimum of 18 years of age, with a minimum of 4 years secondary education. School leavers should have attained a minimum of 48 NCEA credits at Level 2 or 36 NCEA credits at Level 3; or an equivalent academic indicator.

Mature Students
Applicants of 20 years of age or over at time of programme entry, should demonstrate an interest and aptitude for hotel and tourism management which indicates a reasonable likelihood of successful completion of the programme.

Language Requirements
Applicants from countries with an annual student visa approval rate of at least 80 percent, whose first language is not English, or who come from a country where the language of instruction in schools is not English, are required to provide evidence of having passed an NZQA approved English Proficiency Assessment, or one of the following tests of English language competence in accordance with the NZQA rules below:

  • IELTS test – Academic score of 6, with no band score lower than 5.5
  • TOEFL Paper-based test (pBT) – Score of 550 (with an essay score of 5 TWE)
  • TOEFL Internet-based test (iBT) – Score of 60 (with a writing score of 20)
  • University of Cambridge English Examinations – FCE, or FCE for schools, or CAE, or CPE with a score of 169. No less than 162 in each skill
  • NZCEL – Level 4 with the Academic endorsement
  • Pearson Test of English (Academic) – PtoE (Academic) score of 50
  • City & Guilds IESOL  B2 Communicator with a score of 66

Applicants from countries with an annual student visa approval rate below 80 per cent, whose first language is not English, or who come from a country where the language of instruction in schools is not English must provide evidence that they:

  • Have gained NCEA Level 3 and met New Zealand University Entrance requirements or
  • Hold a bachelor’s degree of at least 3 years from New Zealand, Australia, Canada, The Republic of Ireland, South Africa, United Kingdom or United States of America or
  • Have achieved a Certificate in English Language Teaching to Adults, CELTA or
  • Have achieved one of the English Language competence tests specified above.

For students to be considered to have satisfactorily completed this programme and be eligible for the awarding of the qualification Diploma in Hotel and Tourism Management (Level 6), they must have completed all scheduled course work requirements and assessments, successfully completed assessment requirements for all papers and achieved a total of 240 credits as specified in the programme schedule.

In order to be awarded the Diploma in Hotel and Tourism Management, students must attain the minimum number of prescribed credits as specified in the programme schedule. Please note: students failing to engage in study as per programme requirements may forfeit zero fees entitlement.

The student completing the Diploma in Hotel and Tourism Management will normally be expected to complete the programme over no more than four years. The Head of Faculty may approve longer periods to complete the programme, following consideration by the Board of Studies.

This course pathways into the third year of SIT’s Bachelor of Hotel Management

This means that DHTM graduates can gain the Level 7 degree qualification by completing just one additional year's study - one semester on campus in Invercargill, and one semester in an internship placement in the location of your choice.

Semester 1, 2016

Note: Students are required to attend both weekly sessions. Papers begin on 15th February and run through to 24th June (two week break from 18-29 April). Papers, times, locations are subject to confirmation and change.

HTM102 Personal Communications for Tourism and Hospitality
Tuesday 1 - 3:30pm B2:19
Thursday 1 - 3:30pm B2:19
Exam: Tues 14 June

HTM104 Intro to Tourism & Hospitality Management
Monday 9 - 11:30am B2:18
Thursday 9 - 11:30am B2:18
Exam: Mon 20 June

HTM105 Food and Beverage Management
Tuesday 9 - 11:30am B2:11
Wednesday 9 - 11:30am B2:31
Exam: Wed 15 Jun

HTM107 Hotel Operations
Wednesday 1.00 - 3.30pm B2:10
Friday 1 - 3:30pm B2:10
Exam: Fri 17 June 

HTM203 Tourism and Hospitality Research and Analysis
Wednesday 1 - 3.30pm  B2:18
Friday 12.30 - 3.00pm B2:32
Exam: Weds 15 June 

HTM204 Tourism and Hospitality Services Management
Tuesday 1 - 3:30pm B2:38
Wednesday 3.30 - 6pm B2:38
Exam: Tues 14 June

HTM206 Tourism and Hospitality Financial Management
Monday 1 - 3:30pm B2:38
Wednesday 9 - 11.30am B2:38
Exam: Wed 22 June 

HTM208 Entrepreneurship in Tourism and Hospitality
Tuesday 9:30 - 12noon C1:07
Thursday 9:30 - 12noon C1:07
Exam: Tues 14 June 

HTM209 Hospitality Operations Management
Monday 1 - 3.30pm B2:19
Wednesday 9 - 11.30am B2:20
Exam: Mon 20 June 

Semester 2, 2016

Note: Students are required to attend both weekly sessions. Papers begin on 11th July and run through to 18th November (two week break from 26 Sept - 7 Oct). Papers, times, locations are subject to confirmation and change.

HTM101 Tourism and Hospitality Studies I
Tuesday 9 - 11:30am B2:18
Wednesday 4 - 6.30pm B2:18
Exam: Tues 8 Nov

HTM103 Introduction to Marketing
Monday 9 - 11.30 B2:31
Wednesday 9 - 11:30am B2:20
Exam: Mon 14 Nov 

HTM106 Financial Analysis for Tourism & Hospitality
Monday 1 - 3:30pm B2:17
Thursday 1 - 3:30pm B2:37
Exam: Thurs 12 Nov 

HTM109 Hospitality Service Delivery Systems
Tuesday 1 - 3.30pm B2:17
Wednesday 1 - 3.30 B2:31
No exam 

HTM201 Tourism and Hospitality Studies II
Tuesday 1 - 3:30pm B2:37
Wednesday 1 - 3:30pm C1:05
Exam: Tues 8 Nov 

HTM202 HRM in the Tourism and Hospitality Industry
Monday 1 - 3.30pm B2:31
Thursday 1 - 3:30pm B2:31
No exam

HTM207 ER & Law for Tourism and Hospitality
Tuesday 9 - 11:30am B2:31
Thursday 9 - 11:30am B2:31
Exam: Thurs 10 Nov 

HTM209 Hospitality Operations Management
Wednesday 9 - 11:30am B2:31
Friday 9 - 11.30 B2:32
Exam: Fri 11 Nov 

HTM203 Tourism and Hospitality Research and Analysis
Tuesday 3:30 - 6pm B2:37
Wednesday 3:30 - 6pm B2:37
Exam: Tues 15 Nov

2016 Textbook List

Paper Code - Text (Edition); Authors; Publisher.

Year One

  • HTM101 - Tourism Management (4th) 2010; Lawton & Weaver   
  • HTM102 - Communication Organisation & Innovation (3rd or 2nd); Barnett & O'Rourke (Required)
  • HTM103 - Marketing for Hospitality & Tourism (6th) 2014; Kotler, Bowen & Makens          
  • HTM104 - Management the Essentials (3rd) Robbins, DeCenzo, Coulter, & Woods; (Required)
  • HTM105 - Food & Beverage Service (9th); John Cousins and Dennis Lillicrap; (Required)
  • HTM106 - Accounting: An Introduction (2nd) 2011. Atrill, McLaney, Harvey, Jenner & Weil.            
  • HTM107 - Foundations of Lodging Management (2nd); Hayes,  Ninemeier & Miller. (Required)
  • HTM109 - Services Management (1st) 2006; Kandampully, J.

Year Two

  • HTM201 - Tourism Management (4th) 2010; Lawton & Weaver.
  • HTM202 - Human Resource Management in NZ (5th) 2010; Rudman         
  • HTM203 - Research Methods for Business Students (7th); Saunders, Lewis and Thornhill. (Required)
  • HTM204 - Services marketing (5th); Lovelock, Patterson, & Walker. (Required)
  • HTM206 - Hospitality Management Accounting (9th); Jagels. (Required)
  • HTM207 - Employment Relations in New Zealand (2nd) 2009; Rasmussen               
  • HTM207 - A guide to the law for tourism & hospitality students (3rd) 2008; Zahra
  • HTM208 - Entrepreneurship Theory, Process, Practice (3rd); Frederick & Kuratko. (Required)
  • HTM209 - Operations Management (7th); Slack, N., Brandon-Jones, A., & Johnston, R. (2013). (Required)

Expand