New Zealand Diploma in Tourism and Travel (Level 5) - Queenstown

MGT101 Introduction to Human Resource Management (15 credits)
This paper provides students with an overview of human resource management specific to the New Zealand Environment.

MGT105 Business Communications (15 credits)
This paper provides students with an overview of applied communication techniques within the business context of working within teams or groups.

HTM101 Tourism and Hospitality Studies I (15 credits)
This paper introduces students to concepts, theories and practical examples of the tourism and hospitality industry. This paper provides an awareness of the diverse and dynamic approaches to tourist and hospitality markets.

HTM103 Introduction to Tourism and Hospitality Marketing (15 credits)
This paper aims to introduce students to the concept and functions of marketing within the tourism and hospitality industry. Students will develop an understanding of marketing and its importance to the tourism and hospitality industries. Students will acquire a working knowledge of fundamental marketing concepts relevant to contemporary tourism and hospitality organisations.

HTM104 Introduction to Tourism and Hospitality Management (15 credits)
This subject introduces students to concepts, theories and practical examples of organisations and the fundamentals of managing these organisations within tourism industries. This paper will provide an awareness of tourism businesses and form a knowledge-base which students may draw on as they progress through their academic career.

HTM106 Financial Analysis for Tourism and Hospitality (15 credits)
To introduce students to accounting practices that underpin financial information that is used in management planning, control and decision making processes integral to achieving hotel and tourism organisational objectives.

To offer students an understanding of the ‘language of business’- essential for those who wish to participate in these processes. 

HTM107  Hotel Operations (15 credits)
This paper is designed to provide the student with an understanding of the basic functions of the Front Office and Housekeeping departments within a hotel. The students will gain an understanding of the importance of the guest service encounter and the attainment of quality in both the tangible hotel product and the intangible hotel product.

HTM108 Tourism and Hospitality Sales and Promotion (15 credits)
To develop an understanding that a strategic marketing perspective is crucial to the success of hospitality and tourism operations.

To build on the strategic marketing concepts and to examine many of the practical issues involved in carrying out the marketing plan, particularly as they relate to the designing of services and the communications mix.

This programme is eligible for the Zero Fees Scheme.

• NO tuition fees
• 2019 direct material costs $1145

International Fees can be found here.

Graduates will have acquired both an enhanced ability to learn independently, and the potential to develop further skills through experience. They will have a strong knowledge of business skills that can be directly applied to tourism and hotel management.

Graduates will be able to pursue professional careers, both nationally and internationally in the following areas within the hotel and tourism industries:

• Human resource management
• Strategic management
• Financial management
• Marketing management
• Hotel operations
• Food and beverage management

Applicants under 20 years

Applicants should be a minimum of 18 years of age, have completed a minimum of four years secondary education, and have attained a minimum of NCEA Level 3:

60 credits at Level 3 or above, plus 20 credits from Level 2 or above, and

Level 1 Literacy and Numeracy requirements:

Literacy – 10 credits at Level 1 or above, made up of:

• specified assessment standards – available through a range of subjects and English for Academic Purposes unit standards 22750 and 22751 (minimum total of 10 credits), or
• package of three literacy unit standards (26622, 26624, 26625 – all three required), and

Numeracy – 10 credits at Level 1 or above, made up of:

• specified achievement standards through a range of subjects, or
• package of three numeracy unit standards (26623, 26626, 26627 – all three required).

Applicants over 20 years

Applicants over the age of 20 years at time of enrolment will be considered where they can demonstrate the ability to succeed in a programme. Examples of demonstration of ability to succeed are the provision of evidence of successful completion of a programme of study at Level 3 or above in a related discipline and/or employment in the tourism or related sector for two or more years. They may be admitted subject to programme regulations approved by the Head of Faculty in consultation with the Programme Manager as appropriate.  Personal commitment and a belief in one’s own ability to succeed are important personal traits and will always be taken into consideration during the selection process.

Language Requirements

Applicants from countries with an annual student visa approval rate of at least 80 per cent, whose first language is not English, or who come from a country where the language of instruction in schools is not English, are required to provide evidence of having passed an NZQA approved English Proficiency Assessment, or one of the following tests of English language competence in accordance with the NZQA rules below:

• IELTS test - Academic score of 5.5 with no band score lower than 5
• TOEFL Paper based test (pBT) – Score of 550 (with an essay score 5 TWE)
• TOEFL Internet- based test (iBT) – Score of 46 (with a writing score of 20)
• University of Cambridge ESOL Examinations – FCE, or FCE for schools, with a score of 162. No less than 154 in each skill.
• NZCEL – Level 4 with the Academic endorsement
• Pearson Test of English (Academic) – PToE (Academic score of 42)
• City and Guilds IESOL – B2 Communicator with a score of 42

Applicants from countries with an annual student visa approval rate below 80 per cent, whose first language is not English, or who come from a country where the language of instruction in schools is not English must provide evidence that they:

1. Have gained NCEA Level 3 and met New Zealand University Entrance requirements or
2. Hold a bachelor’s degree of at least 3 years from New Zealand, Australia, Canada, The Republic of Ireland, South Africa, United Kingdom or United States of America or
3. Have achieved a Certificate in English Language Teaching to Adults, CELTA or
4. Have achieved one of the English Language competence tests  specified  above 

To satisfactorily complete the New Zealand Diploma in Tourism and Travel (Level 5) and be awarded this qualification the student must successfully achieve:

• A minimum of 120 credits in accordance with the programme schedule for the New Zealand Diploma in Tourism and Travel (Level 5).
• The student will normally be expected to complete the New Zealand Diploma in Tourism and Travel (Level 5) full-time over 1 year or part-time over 4 years.

Please note: students failing to engage in study as per programme requirements may forfeit the Zero Fees Scheme entitlement.

This course pathways into the New Zealand Diploma in Tourism and Travel (Level 6).

DRESS CODE: Students studying the New Zealand Diploma in Tourism and Travel are required to adhere to a formal dress code for class.  Dress pants and shirt for males and dress/skirt or dress pants for females.  No jeans, hoodies or sneakers.

Please note that textbooks need to be ordered at least 3-4 weeks prior to the commencement of your study