10974 New Zealand Certificate in Business (Small Business) (Level 4) - Invercargill

Qualification: Certificate
Level: 4
Dates:

12 February to 15 June 2018

July to November 2018

Duration:

18 weeks full-time

Location: Invercargill
Credits: 60

Technical knowledge and skills

  • Develop a business plan for small business
  • Develop and implement a system for monitoring and improving business performance
  • Manage finances for the business
  • Manage the marketing activities of the business
  • Implement technology options for the business
  • Manage staff and human resource processes for the business

People skills

  • Select and apply customer service techniques, to maximise customer satisfaction
  • Develop and maintain effective business relationships with stakeholders

Affective skills

  • Demonstrate professional and ethical behaviour, in a socially and culturally appropriate manner
  • Maintain personal and/or professional growth for the ongoing effectiveness of the business
  • Work independently and show initiative for achieving goals

Business environment

  • Comply with internal policies, legislation and other external requirements for the business.

Unit Standards

US1989 Research small business operations (Level 4) 5 credits

This unit standard is for people who wish to investigate and assess small business opportunities and operations for establishing or participating in small business ventures.

People credited with this unit standard are able to: analyse options for self-employment; identify characteristics of small business enterprises; identify and assess new business opportunities; and evaluate assistance programmes and identify specialist services available for small business development.

US1990 Assess small business ownership options and business structures (Level 4) 5 credits

This unit standard is for people who wish to assess ownership options and business structures for owning or participating in small business ventures.

People who complete this unit standard are able to: analyse ownership options and business structures; assess options for acquiring a small business; evaluate small business financing options; and interpret legal requirements for small business operations.

US2927 Determine social, cultural and ethical responsibilities for marketing activities (7 credits) 

This unit standard is for people who seek a broad understanding of the social, cultural, and ethical dimensions of marketing.

People credited with this unit standard are able to identify ethical issues and professional codes, and analyse social, cultural and ethical responsibilities for marketing activities.

US6404 Develop marketing options for small business operations (Level 4) 5 credits

This unit standard is relevant for assessing and recommending options for the marketing and promotion of small business products and/or services.

People credited with this unit standard are able to: analyse the potential market for products and/or services and confirm market demand; determine the mix of products and/or services to be provided; and develop options for effective marketing of business products and/or services.

US6406 Establish and maintain quality customer relations for a small business enterprise (Level 4) 5 credits

This unit standard is relevant for assessing customer needs and preferences, and fostering quality customer relations with the small business enterprise.

People credited with this unit standard are able to: research customer needs and preferences; customise products and/or services to meet requirements; monitor customer satisfaction with products and services provided; and develop customer service strategies for maintaining quality customer relations.

US6407 Establish human resource needs of the small business operation (Level 5) 5 credits

People credited with this unit standard are able to: assess human resource requirements to establish the business operation; identify potential sources of personnel; evaluate human resource management options; identify employment obligations and responsibilities; plan how work will be allocated and evaluated; and identify staff development needs and establish staff development policies.

US6408 Determine profit projections for an entity (Level 4) 5 credits

This unit standard is relevant for determining product and/or service costs, and assessing the profit potential of an entity.

People credited with this unit standard are able to, for an entity: identify costs; use calculations to determine profit projections; and explain assumptions and limitations in calculating profit projections.

US6747 Explain the role of information technology in business (4 credits)

People credited with this unit standard are able to: describe systems theory with respect to information systems; explain how information technology can be used in business; explain the relationship between a business and its data requirements; and describe the principles of business planning and control.

US11611  Perform the accounting functions for accounts payable (4 credits) 

People credited with this unit standard are able to: analyse, classify, and record accounts payable transactions in an accounting system; and reconcile records of, and report accounts payable transactions.

US16612  Write documents to achieve effective communication for a business purpose (4 credits) 

People credited with this standard are able to write documents to achieve effective communication for a business purpose.

US19025 Demonstrate knowledge of quality assurance in a business operation (Level 4) 7 credits

People credited with this unit standard are able to: explain concepts, systems, and principles of quality and quality assurance; identify the quality assurance requirements for a business operation; and assess the quality assurance system of a business operation.

US17601  Produce an occupational health and safety incident investigation (6 credits) 

People credited with this unit standard are able to: explain why workplace accidents need to be reported and investigated; explain the concepts of multiple causation and root-cause analysis; detail an incident investigation process using a hypothetical incident; and produce an incident investigation report based on a documented incident.

This programme is eligible for the Zero Fees Scheme.

  • NO tutorial fees
  • 2018 Direct material costs of $445

International Fees can be found here.

Applicants under 20 years

Applicants should be a minimum of 16 years of age, and have attained NCEA Level 2:

60 credits at Level 2 or above, plus 20 credits from any level, and Level 1 Literacy and Numeracy requirements:

Literacy - 10 credits at Level 1 or above, made up of:

  • specified assessment standards - available through a range of subjects and English for Academic Purposes unit standards 22750 and 22751 (minimum total of 10 credits), or
  • package of three literacy unit standards (26622, 26624, 26625 - all three required), and

Numeracy - 10 credits at Level 1 or above, made up of:

  • specified achievement standards through a range of subjects, or
  • package of three numeracy unit standards (26623, 26626, 26627 - all three required)

Applicants over 20 years

Applicants over the age of 20 years at time of enrolment will be considered where they can demonstrate the ability to succeed in a programme. Examples of demonstration of ability to succeed are the provision of evidence of successful completion of a programme of study at level 3 or above in a related discipline and/or employment in the related sector for one or more years. They may be admitted subject to programme regulations approved by the Head of Faculty in consultation with the Programme Manager as appropriate.  Personal commitment and a belief in one's own ability to succeed are important personal traits and will always be taken into consideration during the selection process.

Language Requirements

Applicants from countries with an annual student visa approval rate of at least 80 per cent, whose first language is not English, or who come from a country where the language of instruction in schools is not English, are required to provide evidence of having passed an NZQA approved English Proficiency Assessment, or achieved the required score in one of the following internationally recognised English Proficiency tests within the preceding two years:

  • IELTS test - Academic score of 5.5 with no band score lower than 5
  • TOEFL Paper based test (pBT) - Score of 530 (with an essay score 4.5 TWE)
  • TOEFL Internet- based test (iBT) - Score of 46 (with a writing score of 20)
  • University of Cambridge ESOL Examinations - FCE, or FCE for schools, with a score of 162. No less than 154 for each skill. OET at Grade C in all sub-tests
  • NZCEL - Level 3 with an endorsement of either General, Workplace, or Academic
  • Pearson Test of English (Academic) - PToE (Academic score of 42)
  • City and Guilds IESOL - B2 Communicator with a score of 42

Applicants from countries with an annual student visa approval rate below 80 per cent, whose first language is not English, or who come from a country where the language of instruction in schools is not English must provide evidence that they:

  1. Have gained NCEA Level 3 and met New Zealand University Entrance requirements or
  2. Hold a bachelor's degree of at least 3 years from New Zealand, Australia, Canada, The Republic of Ireland, South Africa, United Kingdom or United States of America or
  3. Have achieved a Certificate in English Language Teaching to Adults, CELTA or
  4. Have achieved one of the English Language competence tests (specified above) within the preceding two years.

To satisfactorily complete the New Zealand Certificate in Business (Small Business) (Level 4) and be awarded this qualification, the student must successfully achieve:

  • A minimum of 60 credits in accordance with the programme schedule for the New Zealand Certificate in Business (Small Business) (Level 4)
  • The student will normally be expected to complete the New Zealand Certificate in Business (Small Business) (Level 4) full time over six months or part time over 2 years

For those interested in progressing onto further study in Business, options at SIT include:

Assessments for this programme typically include essays, analytical business reports, question and answer assessments and practical assessments.  There are no exams for this programme.

All papers in the New Zealand Certificate in Business (Small Business Management) require the following textbooks:

Oliver, L., English, J. W. (2012). The small business book: A New Zealand guide for the 21st century (6th ed.). Sydney, Australia: Allen & Unwin.

McIntosh, R. (2012). Accounting practices: The New Zealand context (3rd ed.). Pearson. ISBN: 9781442562554

*Electronic version can be purchased direct from Pearson

For information and advice about purchasing textbooks, see www.sit.ac.nz/Bookshop.

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