National Certificate in Business Administration (Level 4)

Qualification National Certificate in Business Administration (Level 4)
Level 4

February and July


19 weeks full time. Part time study is also available.

Location Invercargill

Course Outline

This programme in business administration will provide students with the skills demanded in today's dynamic business environment. The programme encompasses all aspects of information technology, communication and administrative systems.  This programme will further enhance the experience you may already have in this area.

Course Content

A minimum of 60 credits is required from the following:

108         Apply text processing skills to produce business documents

109         Apply text processing skills to produce specialist documents

112         Produce business or organisational information using word processing functions

113         Produce business or organisational information using advanced word processing functions

16612    Use effective business writing skills in an organisation

16680    Key in text at 50 words per minute (wpm)


335         Prepare computerised payroll and related administration records using payroll software

1874       Prepare IRD employer reporting documentation for PAYE, FBT and GST

5948       Use computer technology to research and present a topic

11815    Answer customer enquiries on the telephone in a wide range of contexts

12336    Write a user guide or technical text

25658    Create a website for a stakeholder using a dedicated web-authoring tool

27642    Use a pivot table to display data

27643    Apply spreadsheet features to present data to meet a brief

26768    Use a computerised accounts receivable and payable system to produce financial information

2785       Create a computer spreadsheet to provide a solution for organisation use

2787       Create and use a computer database to provide a solution for organisation use

2789       Produce desktop publishing documents for organisation use

11101    Collaborate within a team or group which has an objective

18742    Produce a relational database solution for organisational use

376         Employ customer service techniques to accommodate customer behavioural styles in a workplace

3491       Write a report

1307       Speak to a known audience in a predictable situation

9680       Communicate within a specified organisational context

9695       Examine problem-solving models and explain associated techniques

9696       Apply a problem-solving model

9704       Manage interpersonal conflict

16679    Key in text at 35 words per minute (wpm)

26226    Demonstrate knowledge of computer database management systems

Career Opportunities

Business practices are changing rapidly, largely because of technological advances. To administer an office with efficiency and expertise requires a broad range of skills and knowledge.  The National Certificate in Business Administration (Level 4) has been specially designed as a broad based qualification to give you entry level skills, knowledge and competency required by the industry.  Graduates will be qualified to enter a variety of occupations in office management, secretarial, word processing, computing and clerical positions.

Application Criteria

Four years satisfactory secondary education including English and/or relevant work experience and/or: Completion of National Certificate in Business Administration and Computing (Level 3). Mature applicants (20 years and over) are welcome to apply.

Satisfactory Completion

For students to be considered to have satisfactorily completed this programme and be eligible for the award of the qualification National Certificate in Business Administration and Computing (Level 4) they must have: Attended for not less than 80% of the timetabled class hours and other scheduled learning activities relating to the programme.  Completed all scheduled course work requirements and assessments. Successfully completed assessment requirements for all modules/unit standards, and achieved a total of 60 credits.

Additional Information

To download key dates for 2014 click here

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