Southern Institute of Technology has an exciting opportunity for an organised and customer-focused professional to join our International team as an International Operations Officer. This role is ideal for someone who enjoys working in a dynamic environment and is passionate about supporting students from diverse cultural backgrounds.
Support staff play a vital role in ensuring an exceptional experience for international students. We are seeking a capable and enthusiastic individual to provide high-quality administrative and operational support across a range of international student processes.
About the Role
As the International Operations Officer, you will support the administration and coordination of international student activities from application through to graduation. You will work closely with students, education agents, academic staff, and external stakeholders to ensure efficient and accurate administration services.
The role includes processing international student applications and enrolments, maintaining accurate records, supporting visa and compliance requirements, providing frontline customer service, and assisting with student arrivals, orientation programmes, and departmental events. You will contribute to creating a positive and supportive environment that enhances the international student experience at SIT.
Key Requirements
The ideal candidate will have:
· A relevant administration qualification or equivalent administrative experience
· Experience working in an administrative and/or customer service environment
· Excellent written and verbal communication skills
· Strong organisational skills with the ability to manage competing priorities
· High-level computer literacy, including Microsoft 365 applications
· A strong attention to detail and commitment to accuracy
· The ability to build positive relationships with students, staff, and external stakeholders
· A professional, approachable, and culturally aware manner
· The ability to maintain confidentiality and exercise sound judgement
The following would be advantageous:
· Experience within the tertiary education sector
· Experience working with international students
· Knowledge of Immigration New Zealand processes
· Familiarity with the Education (Pastoral Care of Tertiary and International Learners) Code of Practice
Working at Southern Institute of Technology, Invercargill
As one of New Zealand's leading tertiary education providers, SIT offers a supportive and collaborative working environment where people are encouraged to contribute, grow professionally, and make a meaningful difference to student success. You will have the opportunity to work within a dedicated team that supports learners from around the world and contributes to SIT's strong international reputation.
If you are passionate about administration, enjoy working with diverse communities, and thrive in a customer-focused environment, we would love to hear from you.
A job description for this role is available on our website at www.sit.ac.nz/vacancies.
Apply for this opportunity via SEEK. When applying, please attach your CV and a cover letter outlining your suitability for the role.
Applications close on 12 August 2026 and will be reviewed as they are received. Due to the fast-paced nature of our vacancies, close dates may be subject to change.
Applicants for this position should have New Zealand residency, citizenship, or a valid New Zealand work visa.