New Zealand Diploma in Tourism and Travel (Level 5)

New Zealand Diploma in Tourism and Travel (Level 5)

New Zealand Diploma in Tourism and Travel (Level 5)

New Zealand Diploma in Tourism and Travel

Study the New Zealand Diploma in Tourism and Travel (Level 5) and develop the skills and knowledge needed to work in senior operator positions in the industry. 

You will learn how to enhance, deliver and support the New Zealand's tourism visitor experience across a range of organisations.

Important

A new version of this programme will be delivered in 2024. The course structure is under review, meaning some course details may change, including papers offered, fees, and entry requirements. In the meantime, please register your interest in the programme by emailing: SIT2LRN Admin Mailbox.

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Key Details
SIT2LRN Distance Learning
Qualification:
Diploma
Level:
5
Credits:
120
Duration:

One year full-time
Up to four years part-time
Intakes are 17 weeks long

Study Modes:
Distance Learning
Dates:

Dates for 2024 TBC

Fees:

 Fees Free

First year of tertiary study

Tuition Fee: $0    Check eligibility


SIT Zero Fees Scheme

  • Tuition Fee: $0   Check eligibility
  • Direct material Cost: $7.00 per credit (incl GST)

(e.g. $700 for 100 credit course)

 

Tuition Fee: TBC

 

International Fees

$100 per credit

 

Unsure which one is for me? Check Fees Eligibility Check my options

 


Some Course Details May Change

As part of our move into Te Pūkenga we're aligning our courses nationally. This is ongoing, and means that some course details including fees, and entry requirements may change. In the meantime please go ahead and apply as normal, we will keep you advised of any changes, and we are always available to answer any questions you might have.

Important

A new version of this programme will be delivered in 2024. The course structure is under review, meaning some course details may change, including papers offered, fees, and entry requirements. In the meantime, please register your interest in the programme by emailing: SIT2LRN Admin Mailbox.

Are you a people-person who loves to travel? Are you working in the tourism industry and want to upskill for that dream job? Are you looking for a career with tremendous potential, in an interesting and dynamic field?

Tourism and travel operators are seeking the right people, with the right skills, to assist clients and visitors achieve their dream holiday experience, while supporting regional development.

If this sounds like you, the New Zealand Diploma in Tourism and Travel may be the right programme for you.

This one-year qualification allows you to experience and learn about the national and international tourism industry, as well as the delivery of a comprehensive visitor experience. You'll build skills in tourism and travel management work practices while learning about the wider tourism and hospitality sector and how it fits within the New Zealand business environment.

The aim of this programme is to develop graduates who have the skills and knowledge to work as senior operators in the hotel, tourism, and travel industries, or progress to further study.

TOUR5101 Communications Practice in Tourism (15 credits)

On successful completion of this paper, students will be able to:

  1. Explain the role of professional communication in business processes and effectiveness in the tourism and travel industry.
  2. Evaluate professional communications for diverse audiences and purposes in the tourism and travel industry.
  3. Demonstrate professional communication for diverse audiences in the tourism and travel industry in Aotearoa New Zealand.

TOUR5102 Developing People in the Tourism Industry (15 credits)

On successful completion of this paper, students will be able to:

  1. Reflect on the personal attributes required to work in the tourism and travel industry.
  2. Describe staffing requirements and staff training and development needs in a tourism organisation in Aotearoa New Zealand.
  3. Explain the application of health and safety and legal requirements for a tourism and travel context.

TOUR5103 Tourism Industry Principles (15 credits)

On successful completion of this paper, students will be able to:

  1. Describe key concepts, terminology and elements of products and services in the tourism industry.
  2. Analyse regional, national and international growth and in the tourism industry.
  3. Explain the role of supply and demand on structure and development of the tourism industry.

TOUR5104 Destination Investigation (15 credits)

On successful completion of this paper, students will be able to:

  1. Describe the stages of destination development in the tourism and travel industry.
  2. Analyse the impact of destination development in the tourism and travel industry in Aotearoa New Zealand.
  3. Recommend destination development, sustainability and regenerative tourism initiatives in response to the host community in the tourism and travel industry in Aotearoa New Zealand.

TOUR5105 Marketing in Tourism (15 credits)

On successful completion of this paper, students will be able to:

  1. Analyse regional, national and international marketing environments in the tourism and travel industry.
  2. Apply segmentation, targeting and positioning to inform marketing decisions in the tourism and travel industry.
  3. Justify marketing strategies to meet marketing objectives for a product and/or service in the tourism and travel industry in Aotearoa New Zealand.

TOUR5106 Tourism Business Development (15 credits)

On successful completion of this paper, students will be able to:

  1. Analyse factors that influence the development and growth of a tourism and travel organisation in Aotearoa New Zealand.
  2. Evaluate customer service and sales systems and processes in a tourism and travel organisation.
  3. Prepare a customer service, sales and quality plan for a tourism and travel organisation.

TOUR5107 Fundamentals of Finance and Quality Assurance in Tourism (15 credits)

On successful completion of this paper, students will be able to:

  1. Interpret basic financial reports and related information for a tourism and travel organisation.
  2. Prepare daily cash reconciliations for a tourism and travel organisation.
  3. Analyse quality standards and controls for a tourism and travel organisation.

TOUR5108 Tourism Event Planning (15 credits)

On successful completion of this paper, students will be able to:

  1. Analyse the tourism event industry in the local, national and international tourism and travel context.
  2. Apply project planning theory to organise a safe and legal event for the Aotearoa New Zealand tourism and travel context.

 

NZ2206 New Zealand Diploma in Tourism and Travel (level 5) - Transition Plan

NZ Diploma in Tourism and Travel (SIT2LRN)

NZ Diploma in Tourism and Travel (unified, Te Pukenga)

DTT501 Principles of Tourism 

TOUR5103 Tourism Industry Principles 

DTT502 Principles of Communication

TOUR5101 Communications Practice in Tourism

DTT503 Principles of Tourism Management

TOUR5106 Tourism Business Development

DTT504 Principles of Tourism Marketing

TOUR5105 Marketing in Tourism

DTT505 Human Resources Management for Tourism

TOUR5102 Developing People in the Tourism Industry

DTT506 Financial Analysis for Tourism

TOUR5107 Fundamentals of Finance and Quality Assurance in Tourism

DTT507 Tourism & Travel Operations

No equivalent paper  

DTT508 Managing the Visitor Experience

No equivalent paper

Graduates will be equipped with the skills and knowledge to work as operators in the hotel, tourism, and travel industries. Roles may include tourism operations advisers, tourism business development coordinators, trade development advisers.

School Leavers

Applicants should be a minimum of 18 years of age, have completed a minimum of four years secondary education, and have attained a minimum of NCEA Level 3:

  • 60 credits at Level 3 or above, plus 20 credits from Level 2 or above, and Level 1 Literacy and Numeracy requirements
  • Literacy – 10 credits at Level 1 or above, made up of specified assessment standards – available through a range of subjects and English for Academic Purposes unit standards 22750 and 22751 (minimum total of 10 credits), or package of three literacy unit standards (26622, 26624, 26625 – all three required), and
  • Numeracy – 10 credits at Level 1 or above, made up of specified achievement standards through a range of subjects, or package of three numeracy unit standards (26623, 26626, 26627 – all three required)

Mature Applicants

Applicants over the age of 20 years at time of enrolment will be considered where they can demonstrate the ability to succeed in a programme. Examples of demonstration of ability to succeed are the provision of evidence of successful completion of a programme of study at Level 3 or above in a related discipline and/or employment in the tourism or related sector for two or more years. They may be admitted subject to programme regulations approved by the Head of Faculty in consultation with the Programme Manager as appropriate.  Personal commitment and a belief in one’s own ability to succeed are important personal traits and will always be taken into consideration during the selection process.

English Language Requirements

Applicants, whose first language is not English, or who come from a country where the language of instruction in schools is not English, are required to provide evidence of having achieved one of the following

NCEA Level 3 with University Entrance, or

an International Baccalaureate Diploma or Cambridge A- level qualification for which the teaching and assessment was conducted in English; or

Cambridge Certificate in Teaching English to Speakers of Other Languages (CELTA),or Trinity College London Certificate in Teaching English to Speakers of Other Languages (CertTESOL);or

Successful completion of all primary education (being the equivalent of New Zealand primary school years 1 to 8) and at least three years of secondary education (being the equivalent of three years from New Zealand secondary school years 9 to 13) at schools in either New Zealand,,Australia,Canada, the Republic of Ireland, South Africa, the United Kingdom and the United States one of the countries listed in Rule 18.5 where the student was taught using English as the language of instruction; or

Successful completion of at least five years of secondary education (being the equivalent of New Zealand secondary school years 9 to 13) at schools in either New Zealand, Australia, Canada, the Republic of Ireland, South Africa, the United Kingdom and the United States where the student was taught using English as the language of instruction; or

Successful completion of a Bachelor's Degree, Graduate Certificate, Graduate Diploma, Bachelor Honours degree, Postgraduate Certificate, Postgraduate Diploma, Masters' Degree or Doctoral Degree, the language of instruction of which must be in English and which must be from a tertiary education provider from New Zealand, Australia, Canada, the Republic of Ireland, South Africa, the United Kingdom or the United States or

Successful completion of one of the following internationally recognised proficiency tests listed below to the level required of the programme of study and with all scores achieved in a single test during the two years preceding the proposed date of enrolment


IELTS test - Academic score of 5.5 with no band score lower than 5
TOEFL Paper based test (pBT) - Score of 550 (with an essay score of 5 TWE)
TOEFL Internet based test (iBT) - Score of 46 (with a writing score of 14)
Cambridge English Examination - B2 First or B2 First for schools with a score of 162. No less than 154 in each skill
OET - Minimum of Grade C or 200 in all sub-tests
NZCEL - a) Expiring Level b) Current: a) Level 4 (General) or (Workplace) b) Level 4 (General) or (Employment)
Pearson Test of English (Academic) - PTE (Academic) score of 42 with no band score lower than 36
Language Cert - B2 Communicator International ESOL Written (LRW) HIGH PASS with no less than 25/50 in each skill and Spoken (S) PASS
Trinity ISE - ISE II with no less than merit in any band

* New versions of some NZCEL qualifications, and in some cases new qualifications, were published on 13 June 2017. These are intended to replace pre-existing versions and qualifications, which have been given expiring status until discontinued on 31 December 2019. (a) denotes expiring (b) denotes current

Full time study

Full time study is completing 60 credits (four papers) per intake. Full time acceptance into the programme is at the Programme Manager’s discretion.

Part time study

The number of credits selected per intake should depend on work, family, and other commitments. The recommended maximum number of credits per intake compared to working hours are:

  • 37+ hours per week = maximum of 30 credits per intake
  • 20 – 37 hours per week = maximum of 45 credits per intake
  • Fewer than 20 hours per week = maximum of 60 credits per intake (full time study)

Additional information

  • As a guideline, one credit equates to approximately 10 hours study within an intake periodClick HERE to download a Study Load Calculator (spreadsheet).
  • All papers selected within a particular intake must be completed within that intake unless a transfer is requested (conditions apply; see FAQs).
  • Online enrolments are on a year by year basis and students are welcome to apply for multiple intakes in one enrolment.  Further enrolment is the responsibility of individual students.  There is no automatic enrolment rollover. 

All SIT2LRN courses require you to have a computer and internet access. Students are required to use their SIT webmail only for all SIT2LRN communications. All course materials and information, including assessments and due dates, are located on the online Blackboard system. Once you have been accepted into a programme you will receive an Important Information Booklet that includes information that you can use to familiarise yourself with our online Blackboard learning environment. From the intake start date you will have access to the online course materials to work through.

Facilitator Assistance: During the enrolled intake period, students have email access to Facilitators, who endeavour to respond to emails within 48 hours (week days only).  All students are required, within the first two weeks of an intake, to send an email to their Facilitator confirming their start on the programme of study.  Students who have not emailed their facilitator or embarked upon their course of study by the end of the 2nd week of an intake, will be Faculty Withdrawn from the programme.  Such withdrawals may impact on future access to SIT Zero Fees Scheme and Student Direct Material Costs are still liable for payment.

Progress reports are sent out 6-8 weeks after the end of each intake.

We recommend students new to SIT2LRN read through the Frequently Asked Questions section of our website for further study and enrolment information.

Please use the following checklist to ensure that all relevant information and documentation has been included. Remember, your application will be assessed based on the information that you provide us with.  Processing of your application will be delayed if we need to come back to you for missing information.

  • I have read all sections of the Programme Information on this page
  • I have read the SIT2LRN Frequently Asked Questions section
  • I have met all admission criteria for the programme (found under Application Criteria)
  • I have met all the criteria for individual papers (found under Course Content).
  • I have selected the paper(s) I wish to study
  • I have selected intake(s) (I have selected alternate intakes rather than overlapping intakes)
  • I know my intended payment method
  • If my organisation/company is paying for my studies, I have a completed and approved purchase order to attach to my online application.  I am aware that should my organisation or company not pay my fees, these will become my responsibility.
  • New students – I have provided an active NSN in the name I am enrolling in or I have verified ID and will attach it to my online application.
  • New students – I will attach academic documentation (NZQA record of achievement/academic transcripts/certificates).  These do not need to be verified. (If you do not have any academic documentation to support your application, please attach a comprehensive CV outlining your education and work experience).
  • I have computer access, an Internet connection and access to software to create electronic documents e.g. Microsoft Word or Open Office

What is the Zero Fees Scheme?

The Zero Fees Scheme means we do not charge tuition fees. However, there is a Student Direct Material Cost that you need to pay. The administration fee is for processing your application and the Student Direct Material Cost gives you secure access to Blackboard® our online learning environment and to student support services throughout your study with us.

Who qualifies for the Zero Fees Scheme?

  • A New Zealand citizen completing the full qualification or 
  • An Australian citizen/New Zealand Resident or Permanent Resident who will be residing in New Zealand for the duration of your enrolment.

Instructions to help you with your application:

  1. Read the Programme Information on this page and the SIT2LRN Frequently Asked Questions and find out if you meet the application criteria for both the programme and the unit/s you wish to study.
  2. Check your eligibility for Zero Fees. If you are not eligible to study under this scheme, please call 
    0800 748 257 for further options.
  3. Complete your online enrolment checking that:

If you are a new student …

  • Provide an active NSN number in the name you are enrolling in (contact NZQA on 0800 697 296 to get your NSN number if you do not know it);
  • If you do not have an active NSN, then attach a copy of your verified ID in the name you are enrolling in.
  • If you are a Resident or Permanent resident of NZ, please provide a copy of proof of residency;
  • Attach all academic documentation to support your application including copies of any certificates of courses you have undertaken / NZQA record of achievement / transcripts / CV;

Attach supporting documents as required andoutlined on the previous page.

  1. Please check that you have included all the required information and supporting documents. Your application will be assessed based on the information that you provide.  Missing information will delay the processing of your application.
  2. Please scan and email all additional documentation to sit2lrn@sit.ac.nz.

What happens next?

  • You will receive an automatic email confirmation when we receive your online application. Processing may take up to three weeks. However, we will get in touch with you sooner if we require further documentation.
  • Once your application has been accepted you will be sent a conditional offer of acceptance with an invoice and instructions on how to make payment.
  • Once we have received your payment (or if you have opted to pay by Credit Card, Student Loan or Purchase Order) you will be sent an Enrolment Confirmation Letter and Important Information Booklet. Closer to the start of the intake you will receive a Time To Get Started Letter which will give you all the necessary information, tools and guidance to start your study with us.

To satisfactorily complete the New Zealand Diploma in Tourism and Travel (Level 5) and be awarded this qualification the student must successfully achieve:

  • A minimum of 120 credits in accordance with the programme schedule for the New Zealand Diploma in Tourism and Travel (Level 5).
  • The student will normally be expected to complete the New Zealand Diploma in Tourism and Travel (Level 5) full-time over one year or part-time over four years.

Please note: students failing to engage in study as per programme requirements may forfeit the Zero Fees Scheme entitlement.

Assessments for this programme may include, but are not limited to:

  • Assignments
  • Case studies
  • Presentations
  • Reports
  • Tests/Examinations

All requirements for assessment must be submitted by the advised time and date. Late assignments will not be accepted unless an extension has been requested at least 3 working days prior to the assessment due date.

For more information on required and recommended textbooks for this course please refer to the textbook list here

Please note that textbooks need to be ordered at least 3-4 weeks prior to the commencement of your study

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