Year One
Compulsory Papers
HTM101 Tourism and Hospitality Studies 1
This subject introduces students to a range of issues and concepts that are relevant to the hotel and tourism industries. The paper will provide an awareness of the patterns and trends in tourism, both on a global scale and with reference to the three kinds of whole tourism systems affecting New Zealand.
HTM102 Personal Communications for Tourism and Hospitality
This paper explores the theories and practices of communications as they pertain to hotel and tourism management. Topics covered include the communications model, verbal and non-verbal communication, interpersonal and cultural communications, effective writing, persuasion and motivation and organisational communications. This paper provides both theoretical and practical information.
HTM103 Introduction to Tourism and Hospitality Marketing
A paper designed to introduce students to the concept and functions of marketing within the tourism and hotel industries. In particular the paper focuses on developing an understanding of how tourism and hospitality managers can stay close to their customers, be aware of their competitors' actions, and keep abreast of market trends within their operating environment.
HTM104 Introduction to Tourism and Hospitality Management
This subject introduces students to concepts, theories and practical examples of organisations and the fundamentals of managing these organisations within the hotel and tourism industries. The paper will provide an awareness of tourism businesses and form a knowledge base which students may draw on as they progress through their academic career.
HTM105 Food and Beverage Management
This paper examines the management of food and beverage facilities, focusing on strategic, managerial and operational impacts on product and service quality, and organisational profitability.
HTM106 Financial Analysis for Tourism and Hospitality
This paper introduces students to accounting practices that underpin financial information that is used in management planning, control and decision making processes integral to achieving organisational objectives. It offers students an understanding of the ‘language of business’ essential for those who wish to participate in these processes. It introduces students to the concepts of reading, understanding and interpreting financial information. It also introduces students to some of the business activities and financial management issues, particularly in service organisations such as hotels and airlines.
HTM107 Hotel Operations
This paper looks at the hotel industry, specifically the front office, housekeeping skills and the successful ways to manage this area. The accommodation sector forms a large part of the hospitality industry and there is an increasing need for employees within this sector to understand the management principles and issues concerning rooms division from both the front office and housekeeping perspective.
Elective Paper - one paper to be selected from the list below:
HTM108 Tourism and Hospitality Sales and Promotion
This paper will introduce students into the world of promotion in the hotel and tourism industries. It includes areas such as public relations, advertising, personal selling, designing and managing products, which involves pricing strategies and distribution options.
HTM109 Hospitality Service Delivery Systems
This paper will apply students' knowledge and ability of managerial concepts and techniques to the analysis, evaluation, planning and design to the hospitality service operations. They will apply practical skills and integrate them with the theoretical aspects of managing a food service operation. The main focus is to apply the theoretical studies and to further develop practical and communicational skills within a hospitality service operation.
Students will also define and demonstrate an understanding of the working practices required by personnel at a supervisory level in a service operation, and examine issues of service quality and service recovery management.
Elective 1
An elective paper may be taken from a degree other than SIT Bachelor of Hotel Management - to be approved by the programme operations manager (prerequisities may apply).
Year Two
Compulsory Papers
HTM201 Tourism and Hospitality Studies ll
This paper builds on BHM101, and includes consideration of issues such as ecotourism, sustainability and authenticity in tourism. In this paper the focus widens from elements of whole tourism systems to the interactions of these systems with their environments.
HTM202 Human Resource Management in the Tourism and Hospitality Industry
This paper introduces the understanding of principles and practices of human resource management to help maximise the potential of your employees. This includes topics such as legislation requirements in business, human resource planning, training and development.
HTM203 Tourism and Hospitality Research and Analysis
This paper will give students an understanding of the research process and basic statistics, which are important in making business decisions. The paper will help students understand the importance of collection, analysis, interpretation and presentation of research results in tourism management decisions. It aims to provide a basic introduction to research planning and design, including data collection and data analysis techniques applicable to tourism and business research.
HTM204 Tourism and Hospitality Services Management
This paper will link marketing, human resource management and food and beverage together. Students will learn why the customer is considered the centre of the organisation. At the end of this paper students will have developed skills in organisational strategies and service management techniques.
HTM206 Hospitality and Tourism Financial Management
This paper enables students to use financial and operating information for management in planning, control, evaluation and decision making. It develops the skills for understanding, interpreting and using management accounting and other financial information, mainly in the hotel environment.
HTM207 Employment Relations and Law for Tourism and Hospitality
This paper concentrates on the legal environment and employee relations. As tourism organisations operate in a complex legal environment, managers must be aware of the business implications of the legal requirements of operations in their industry, and understand their legal obligations to guests and staff. Employee relations affect the environment within which business decisions are made, and as such the employment relations system in New Zealand has many implications for the operation of the various sectors of the tourism industry.
HTM208 Entrepreneurship in Tourism and Hospitality
This paper examines entrepreneurship, new venture creation and innovation in tourism and hospitality industries. Its main aim is to equip students with knowledge, skills, and conceptual frameworks that assist in recognising and assessing inputs to the entrepreneurial process, in planning and creating a new venture, and in managing it successfully through establishment and growth.
Elective Paper - one paper to be selected from the list below:
DHTM205 Strategic Management for Hospitality and Tourism Enterprises
Students will demonstrate an advanced knowledge and understanding of various theories and practices in strategic management, applicable to organisations in tourism and hospitality industries. They will identify, consolidate and evaluate strategic issues studied in earlier parts of this degree programme.
HTM209 Hospitality Operations Management
This paper provides students with an understanding of the management function in relation to the production of goods and services in the hospitality industry. Students will gain knowledge of the practical realities of operations management and how it contributes to the overall management of the organisation.
Elective 2
An elective paper may be taken from a degree other than SIT Bachelor of Hotel Management - to be approved by the programme operations manager (prerequisities may apply).
Year Three
Compulsory Papers
HTM303 Tourism and Hospitality Industry Project
This paper fulfils an integrative role within the programme. The student is required to complete a research project. The project will involve the identification of a suitable topic, the planning design, and implementation of study methods and the preparation of a report.
HTM310 Event Management
This paper expands student knowledge and ability towards managerial concepts, techniques and trends of hospitality food and beverage operations developed through previous and concurrent studies. It will increase student aptitude towards integrated strategies surrounding event management, incorporating budgetary and quality controls, planning and marketing, whilst focussing on international, national and local markets. The paper enables students to use appropriate analytical and problem solving techniques, when applying both theoretical knowledge and practical skills to operational management within an actual physical environment.
HTM320 Internship Study
In their last semester, students are required to complete an internship with an organisation within the tourism and hospitality industry. This internship gives students practical experience in the workplace. During the internship students will also be required to complete four internship study papers, which will allow them to illustrate the level of knowledge they have acquired throughout the degree programme.
Elective Paper - one paper to be selected from the list below:
HTM301 Gaming and Club Management
This paper will introduce students to a range of managerial skills and operational knowledge required to effectively manage gambling operations in casinos and registered clubs within New Zealand. It aims to provide students with the ability to meet customers requirements in this area, adhere to legal requirements, provide adequate security, and recognise the social and economic impacts of gaming operations in this increasingly competitive environment.
HTM304 Contemporary Issues in Hotel Management
Students will demonstrate an advanced knowledge and understanding of various theories and practices in strategic management, applicable to organisations in tourism and hospitality industries. They will identify, consolidate and evaluate strategic issues studied in earlier parts of this degree programme.
HTM305 Strategic Hotel Management
Students will demonstrate an advanced knowledge and understanding of various theories and practices in strategic management, applicable to hotel organisations reflecting the key contemporary issues of strategic and operation hotel management. They will identify, consolidate and evaluate strategic issues studied in earlier parts of this degree programme and within the current hotel environment.
Elective 3
An elective paper may be taken from a degree other than SIT Bachelor of Hotel Management - to be approved by the programme operations manager (prerequisities may apply).