The programme is made up of the following unit standards:
US 1993 – Manage small business operations (Level 6) 5 credits
This unit standard is for people who own or, seek to own, or participate in the management of small business operations. People credited with this unit standard are able to: assess location and layout of physical facilities; plan and control production of goods and/or services; assess staffing needs; manage merchandising; and formulate and implement marketing strategies.
US 2930 – Develop and coordinate marketing strategies (Level 6) 10 credits
This unit standard is for people who have or seek responsibility for, or provide advice for, developing the strategic direction and scope of marketing activities. People credited with this unit standard are able to analyse and assess marketing performance and current strategic position, and develop and evaluate strategic alternatives to meet specific marketing objectives. They are also able to select marketing strategies and produce strategic marketing plans that meet organisational and marketing objectives.
US 6412 – Investigate and evaluate small business franchising options (Level 6) 10 credits
This unit standard is relevant for evaluation of franchising as an option for small business operations, and for providing advice for prospective franchisers and franchisees. People credited with this unit standard are able to: identify the core elements of business franchise ventures; determine the essential requirements for establishing franchise business operations; and evaluate franchise proposals.
US 9741 – Demonstrate knowledge of change management (Level 6) 10 credits
People credited with this unit standard are able to: describe current schools of thought that contribute to change management in organisations; demonstrate knowledge of managing the change process; and demonstrate knowledge of change processes and methods.
US 11624 – Demonstrate and apply knowledge of financial analysis (Level 5) 10 credits
People credited with this unit standard are able to: explain the objectives and limitations of analysis of financial statements; calculate ratios to measure profitability, asset utilisation, working capital management, long-term financial stability, and financial markets; report to management on the results of financial analysis; and demonstrate and apply knowledge of the solvency test.
US 11633 – Apply the law of contract to a given fact situation (Level 5) 10 credits
People credited with this unit standard are able to: define a contract; apply the law relating to the formation of a contract; apply the law which may invalidate a contract or render it unenforceable; apply the law of discharge of contract; and describe the remedies available for a breach of contract.
US 23912 – Conduct an environmental analysis for an organisation (Level 6) 10 credits (WP)
People credited with this standard are able to conduct an environmental analysis for an organisation.
US 25778 - Manage risk in an organisation (Level 6) 10 credits (WP)
People credited with this standard are able to: identify context to be taken into account when managing risk; develop a risk management framework in an organisation; assess risks in an organisation; and identify options for the treatment of risks, and monitor treatments. This unit standard is for people who have or seek responsibility for the management of risk at a top organisational level; and for managers who make, or contribute to making, risk management decisions, and who are required to commission or brief professional and technical experts in the field of risk management and to evaluate their recommendations or findings.
US 2928 - Establish quality standards and customer service strategies for marketing operations (Level 6) 7 credits
This unit standard is for people who have, or seek responsibility for, or provide advice for, establishing quality and customer service standards for marketing activities. People credited with this unit standard are able to: define quality and customer service in relation to marketing activities; assess the influences of quality and customer service on marketing mix decisions; and establish quality standards and customer service strategies for marketing operations.
US 1987 - Develop strategies to establish and maintain positive workplace relationships (Level 5) 5 credits
People credited with this unit standard are able to develop strategies to establish and maintain positive workplace relationships in accordance with organisational requirements.
US 27764 - Envision a future for an organisation (Level 6) 10 credits
People credited with this unit standard are able to envision a future for an organisation.
US 9732 - Demonstrate knowledge of strategic management concepts for organisational planning and development (Level 5) 10 credits
People credited with this standard are able to: describe the role of strategy and strategy formulation in organisational planning and development; identify and evaluate strategies for development of the organisation; and identify resources and capabilities of a specific organisation in relation to its external environment.
US 9735 - Demonstrate knowledge of theory in relation to management in organisations (Level 6) 10 credits
People credited with this unit standard are able to demonstrate knowledge of theory of organisation, motivation, and leadership in relation to management in organisations.
US 9685 - Write an analytical report (Level 5) 5 credits
People credited with this unit standard are able to select and organise information, write introductory section(s), body and summary of the report and produce the report according to specified standard format.