Webjet Student Grant
General Scholarships
Qualification level:
Business & Commerce, Computing & IT
Award Amount:
Application Closing Date:

As Australia and New Zealand’s leading online travel agency, Webjet leads the way in online travel tools and technology. Webjet enables customers to compare, combine and book the best domestic and international travel flight deals, hotel accommodation, holiday package deals, travel insurance and car hire worldwide.

Since we’re always looking to provide the best service, prices and experiences for our customers, we want to nurture the next generation of talent to help us achieve our goals. That’s why we’re now offering the Webjet Student Grant.

This grant is offered annually to one person. Applications for the 2019-20 grant have now closed, and applications for the 2020-21 grant are open until October 31st 2021.

The value of this grant is AUD $5,000 (total amount) and is paid as a one time payment to the winner.

In order to apply for the Webjet Student Grant, write an essay (maximum 700 words) answering the following question:

Consumer choice is abundant in today’s society. Considering Webjet’s business, suggest a novel approach to ensure customer loyalty.

We’re looking for submissions that reflect a drive to improve the customer experience and impact their brand loyalty. Please structure your essay address to the following key questions:

1. What is the customer problem or opportunity that needs addressing?
2. What does the customer cohort look like that will be affected by this solution?
3. What is the most important customer benefit?
4. How could you validate that this opportunity is in fact an opportunity and how will you measure impact?
5. What does the customer experience look like?

How to apply

All applicants must email the following documentation to jobs@webjet.com.au , with the subject Scholarship Submission and your name, accompanied by:

1. Proof of Identification;
2. Proof of Citizenship or Permanent Residency (if applicable)
3. Proof of enrolment, including course name, tertiary institution name and enrolment status;
4. Your response (max word count 700 words); and
5. Contact details (including residential address, email and phone number).

The scholarship winner will be decided by a panel of judges from Webjet Head Office, Melbourne, on the basis of the entry which best encompasses the task presented. The judgement will take place between Monday 8th November and Friday 12th November 2021.

Assessment criteria

1. Clarity of written response
2. Comprehension of problem from the customer’s point of view
3. Understanding of the solution’s value to the business and customer.
4. The winner of the Webjet Student Grant will be chosen and contacted via the contact details provided in their submission