Note: For assessment purposes learners must have access to a small business or a small business idea.
Please note that prior to 2013 SBM104 and SBM105 were known as SBM101.
The programme is made up of the following modules:
SBM104 Small Business Operations 1A – 15 credits from the following unit standards
US 1989 - Research small business operations (Level 4) 5 credits
This paper is about investigating and assessing small business opportunities and operations to establish or participate in small business ventures. It provides a context for the rest of the programme.
US 1990 - Assess small business ownership options and business structures (Level 4) 5 credits
This unit standard is about assessing ownership options and business structures for owning or participating in small business ventures.
US 6404 - Develop marketing options for small business (Level 4) 5 credits
This unit standard is about analysing potential market demand for products and/or services, determining the mix to be provided and development of options for their effective marketing. We also pay attention to some of the legal issues that can impact on your marketing plan.
SBM105 Small Business Operations 1B – 15 credits from the following unit standards
US 1991 - Produce establishment plans for small business ventures (Level 4) 5 credits
This unit standard is about producing plans to establish a small business venture.
US 1992 - Control and evaluate small business operations (Level 4) 5 credits
This unit standard is about selecting and implementing control techniques and evaluating business performance against business goals.
US 6408 – Determine profit projections for an entity (Level 4) 5 credits
This unit standard is about identifying and analysing the nature of fixed and variable costs and assessing the profit potential of the business.
SBM102 Small Business Operations 2 - 15 credits from the following unit standards
US 6406 - Establish and maintain quality customer relations for a small business enterprise (Level 4) 5 credits
This unit standard is about assessing customer needs and preferences, and fostering quality customer relations. We also pay attention to some of the legal issues that need to be taken into account.
US 6407 - Establish human resource needs of the small business operation (Level 5) 5 credits
This unit standard is about assessing human resource requirements to establish a small business, the identification of potential staffing sources, employment obligations and responsibilities, the allocation and evaluation of work and staff development.
US 26367 Demonstrate and apply knowledge of costing for an activity within an entity (Level 5) 6 Credits
People credited with this unit standard are able to, for an activity within an entity: explain and classify costs; determine and allocate costs; and make recommendations based on cost information.
Application Criteria: SBM101 or SBM104 and SBM105 are the pre-requisites for this module.
SBM103 Small Business Operations 3 - 15 credits from the following unit standards
US 2926 – Demonstrate knowledge of the principles of marketing (Level 4) 10 credits
People credited with this unit standard are able to describe: the marketing environment and determine variables for marketing activities; the role of marketing research and marketing information systems in the marketplace; the different characteristics of major markets; segmentation and targeting; influences on consumer behaviour; and the relationship between marketing mix development and the achievement of marketing objectives.
US 19025 - Demonstrate knowledge of quality assurance in a business operation (Level 4) 7 credits
This unit standard provides an understanding of quality assurance and how it is applied to a business operation.
Application Criteria: SBM101 or SBM104 and SBM105, and SBM102 are pre-requisites for this module.